Terms & Conditions

Effective Date: June 13, 2025
Last Updated: June 13, 2025

Welcome to Click Care. By accessing our website or using our virtual urgent care services, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

1. Services Provided

Click Care provides virtual urgent care services through licensed healthcare professionals. All consultations and treatments are conducted online only. We do not provide any in-person or physical healthcare services.

2. Medical Care Disclaimer

Click Care provides real-time medical care and is not intended for emergencies or life-threatening conditions. Our licensed professionals deliver virtual medical services to patients located in areas where they are authorized to practice.

In the event of a medical emergency, please call 911 or go to the nearest emergency room immediately.

3. Eligibility

You must be at least 18 years old to use Click Care independently. Patients under 18 may use our services only with consent and supervision from a parent or legal guardian.

4. Appointments and Cancellations

Appointments are scheduled online. Please cancel or reschedule at least 24 hours in advance. Missed or late cancellations may result in a no-show fee.

5. Payment and Insurance

Click Care accepts various payment methods, including debit/credit cards and eligible insurance plans. You are financially responsible for:

Any fees not covered by insurance.
Copays, deductibles, and self-pay charges.

You agree to pay any outstanding balance promptly.

6. Privacy and Data Protection

Click Care complies with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable privacy regulations. Your personal and medical information will only be used and disclosed as permitted by law. Please review our [Privacy Policy] for full details.

7. Telehealth Use and Limitations

By using our telehealth services, you agree that:

Your care is delivered exclusively online, not in person.
Some conditions may require in-person evaluation or testing, for which Click Care may refer you elsewhere.
You must be physically located in a state where our clinicians are licensed to provide care at the time of the virtual consultation.

8. Prohibited Conduct

You agree not to:

Misrepresent your identity or medical information.
Use the platform for unlawful, fraudulent, or abusive purposes.
Disrupt or interfere with our website or technology systems.

9. Limitation of Liability

Click Care is not responsible for delays, interruptions, or inaccuracies due to technical issues or user error. We are not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid by you for the services.

10. Intellectual Property

All website content, branding, and materials are the intellectual property of Click Care or its licensors. You may not reproduce, distribute, or use any materials without our express written consent.

11. Changes to Terms

We may update these Terms from time to time. Changes take effect upon posting to the website. Continued use of our services after changes constitutes acceptance of the updated terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.

13. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Click Care
Email: Clickcareorg@gmail.com